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Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A popup will show up. It contains exhaustive information about all the actions that you can perform on the given page. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide array of instructional videos clarifying how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, have a peek at our comprehensive Frequently Asked Questions database, which comprises questions asked by actual persons and offers practical solutions. We regulary update our FAQ section with new entries so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, we have a fantastic team of tech support engineers available 24/7/365 and ready to help you with any issue. Each trouble ticket you submit will be replied to within sixty minutes (the average trouble ticket response time is just twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 258599

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com